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Frequently Asked Questions

Clear, simple answers about everything Salify does — billing, inventory, khata, AI, pricing, and more.

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Frequently Asked Questions

How do I get started with Salify?

Do I need accounting knowledge to use Salify?

Can my staff use Salify too?

Can I import my existing products and customers from Excel?

Does Salify work on my phone?

How does counter billing work?

What receipt printers does Salify support?

Can I do barcode scanning?

How does WhatsApp invoicing work?

Can I create quotations or estimates before making a sale?

How do I handle sale returns?

Can I sell items by weight instead of units?

What is customer khata and how does it work?

How does supplier khata work?

Can I send balance reminders to customers on WhatsApp?

What is store credit and how does it work?

How does Salify handle partial payments?

Can I track stock across multiple warehouses or godowns?

Does Salify alert me when stock is running low?

Can I print barcode labels for my products?

How does inventory valuation work?

What can the AI assistant do?

Is the AI assistant available on all plans?

Does the AI train on my business data?

Can I ask questions in Urdu or Hinglish?

How does the 7-day free trial work?

Are there any hidden fees?

Can I switch plans or cancel anytime?

What payment methods do you accept?

Is there a discount for yearly billing?

Is my business data safe?

Can I download or backup my data?

What happens to my data if I cancel my subscription?

Does Salify support role-based access control?

What reports are available?

Can I export reports to Excel and PDF?

Are the reports useful for my tax filing?

Can I see daily cash closing reports?

Can I manage multiple shops from one account?

Can staff at one branch see another branch's data?

Can I see combined reports across all branches?

How do inter-warehouse stock transfers work?

Just ask us directly.